Andrea Thompson, HR Director - Health, AsPac, Serco

 

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Andrea has some 20 years’ experience in Human Resources across a range of industries including Health, Insurance, Retail, Finance and Banking. Andrea takes a strategic and commercial approach, shaping and driving pragmatic and business aligned people initiatives. She has held numerous HR leadership roles in companies such as Wesfarmers and GE, including as the Head of HR for AAMI Insurance.

Most recently, Andrea leads HR for the Health businesses for Serco in AsPac. This portfolio incorporates the purpose-built 783-bed Fiona Stanley Hospital. Andrea joined Serco to lead HR through one of Australia’s most complex hospital commissioning projects. Over the past four years Andrea has not only led Serco’s HR, but also the design and delivery of a contracted HR managed service, managing a separate P&L with more than 30 key performance indicators providing multifaceted HR requirements to the WA Department of Health.

Andrea has significant experience at varying stages of a business lifecycle, from start-up, to rapid growth, maturity, and decline and with this organisations undergoing rationalisation managing significant business wide change programs, including the commissioning and decommissioning of numerous operational sites. Andrea through her various roles has influenced to put people central, focus on the employment experience and assure business sustainability.

 

 

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