CASE STUDY: Communicating and driving cultural change

Jun 17, 2020

3:30 pm

As businesses change, cultural change becomes essential for survival. And now more than ever, HR is steering the ship of change.

  • Encouraging communication and problem-solving within and between departments
  • Influencing employees and managers away from having fixed mindsets
  • Encouraging people to be open to ideas and feel ownership of cultural change
  • Building leadership capability to drive cultural change
  • Driving cultural change as a steady piece of work, not a big bang approach
  • Encouraging employees to stop, think, and internalise cultural change programs
  • Promoting the values that drive better performance and help overcome outdated behaviours
  • Jo Christie

    Executive Officer People, Culture and Brand


  • Catherine Walker

    General Manager, Organisational Capability


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